Shipping Information:

1. Shipping Methods: We offer multiple shipping options to accommodate your needs. The available methods include:

   • Standard Shipping: Our standard shipping option ensures delivery within 3-5 business days for domestic orders. Please note that delivery times may vary depending on the destination.

   • Express Shipping: For those who need their orders delivered quickly, we provide express shipping. This expedited option guarantees delivery within 1-2 business days for domestic orders.

   • Free Shipping: Applies to Mainland UK orders only, and only on orders placed over £19.99.

1. Processing Time: We strive to process and ship orders as quickly as possible. Our standard processing time is 1-2 business days. However, during peak seasons or promotional periods, it may take slightly longer. Rest assured, we make every effort to minimize processing delays. Please note that we do not dispatch orders during Bank Holidays and Public Holidays.

2. Shipping Rates: Shipping rates are determined based on factors such as package weight, destination, and selected shipping method. You can view the applicable shipping charges during the checkout process. We occasionally offer promotions or discounts on shipping, so be sure to check our website for any ongoing offers.

3. Tracking Orders: Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status and progress of your shipment. Simply visit our website or the carrier's tracking page and enter the provided tracking number.

4. Shipping Restrictions: Some products may have specific shipping restrictions due to legal or logistical reasons. If any restrictions apply to your order, they will be clearly stated during the checkout process. If you have any questions or concerns regarding shipping restrictions, please contact our customer support team for assistance.

5. Address Accuracy: To ensure a smooth delivery, please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or delivery issues resulting from incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact us as soon as possible.

6. Packaging and Protection: We take great care in packaging your order to ensure it arrives in excellent condition. Our team uses appropriate protective materials to safeguard your items during transit, minimizing the risk of damage. If you receive a package that appears to be damaged, please contact us immediately.